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northPillow interiors

Help & FAQ

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How it works

  • What is Rooms & You?

    Rooms & You is a shoppable interior design platform. We create complete room packages — every piece of furniture, lighting, and decor — and make them available to buy directly from the brands. Each room comes in three price tiers: Essential, Signature, and Premium.

  • Can I actually buy the items on this site?

    Yes. Every item has a direct link to the brand's website. Click any item to open its product page, then follow the "View Product" link. Rooms & You does not process payments — we curate and link; the brands handle the transaction.

  • What are the three price tiers?

    Every room is curated in three versions: Essential — accessible price points. Signature — the sweet spot between design and price. Premium — premium materials and heritage brands.

  • Can I mix items from different tiers?

    Yes. Use the "Configure the items" button on any room page to swap individual pieces.

My Space & saving

  • What is My Space?

    My Space is your personal area — saved rooms, selected items, and if you're a client, your private project portal.

  • Where is my saved data stored?

    Saved rooms and items are stored in your browser's localStorage — on your device, not our servers. They won't sync across devices. If you clear your browser data, your saved items will be lost.

  • Do I need an account?

    No account is needed to browse rooms or save items. My Space works for everyone without logging in.

Client portal

  • I'm a Rooms & You client — how do I access my project?

    Go to the Login page and enter your name and access code. If you've lost your access code, contact [email protected].

  • What can I see in my client portal?

    Your portal contains room renders, product selections across all three tiers, fixture and fitting details, and personal notes from your designer.

Affiliates & links

  • Are the product links affiliate links?

    Some links are affiliate links. If you purchase, Rooms & You may earn a small commission at no extra cost to you. Our product choices are always made independently.

  • A product link isn't working. What should I do?

    Please contact [email protected] and we'll update it as quickly as possible.

Still have a question?

We're a small team — but we read every message and aim to reply within 2 working days.

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northPillow interiors

Going shopping?

Your curated selection is safely saved in your northPillow Shopping List. Come back here to click on your next link — everything will stay exactly the way you left it.

How to track your purchases: open each item’s link from your Shopping List, buy it directly on the brand’s website, then click the round Done button next to the item in your list so you always know what’s been ordered.